We treat every piece as if it were going to our own home. From the moment you place an order to the day your treasure arrives, we handle each step with the same care and honesty that drew us to this craft in the first place.
Every item is carefully packed with professional materials and fully insured during transit. Most orders ship within 3 business days, and you will receive tracking information as soon as your package is on its way. Larger furniture and oversized pieces may ship via freight or white-glove delivery, or may be available for local pickup. Shipping rates are confirmed before payment so there are never any surprises.
Because our pieces are one-of-a-kind and described in detail with multiple photographs, all sales are generally final. That said, we stand behind every listing. If an item arrives damaged or significantly not as described, please contact us within 7 days of delivery and we will work with you to make it right. Your satisfaction matters to us.
Every piece is personally inspected and honestly described before it goes up for sale. We note any flaws, repairs, or wear in the listing. Detailed condition notes and measurements are available on request. Please remember that vintage and antique items naturally show age-appropriate wear — it is part of their character and charm.
We offer secure checkout via major credit cards and PayPal. Interested in a piece but want to discuss the price? You are welcome to make an offer. No item ships until payment has fully cleared. We never store your card details — all transactions are processed through trusted, encrypted payment providers.
At this time we ship within the United States. If you are located outside the U.S. and have your heart set on a piece, reach out and we will see what we can arrange.
Absolutely. Just send us a message through the contact page and we will be happy to provide additional photos, dimensions, or details on any listing.
We can hold an item for a short period on a case-by-case basis. Please contact us as soon as possible if you need a day or two before completing your purchase.
Yes. We welcome reasonable offers, especially on higher-priced items. Use the contact page or reach out directly and we will get back to you promptly.
Smaller furniture ships via standard carriers with full insurance. Larger or fragile furniture may require freight or white-glove delivery, and we will coordinate the best option with you before finalizing the sale.
Yes, local pickup can be arranged for buyers in our area. Contact us to schedule a convenient time and we will have your piece ready to go.